Contact VJ Loop Studio 3D

Product questions and support

Need help with VJ Loop Studio 3D, licensing, installation, or your visual workflow? Send us enough detail to reproduce the issue or understand your question.

How we can help

• Installation, activation, and update questions
• Project, effect, timeline, 3D model, audio, or export issues
• License and purchase questions
• Feature feedback and bug reports

For technical reports, include your Windows version, GPU model, application version, and the steps that caused the problem. Never send a full license key through the form.

Billing and refund requests

Before sending a refund request, please read our Refund Policy. Include the email used at checkout, your Lemon Squeezy order number, the purchase date, and a concise description of the issue. Do not send your full license key.